Product Number Name Description
Hardware Service Maintenance and
Repair, Regular
Regular, non-warranty, non-contract hourly charge for
equipment setup, installation, troubleshooting, and repair.
Excludes travel expenses. (2 hour minimum)
Hardware Service Maintenance and
Repair, Escalated
Priority service hourly charge for equipment setup, installation,
troubleshooting, and repair. Provides a response from a
technician within 24 hours of the repair request (next business
day). Excludes travel expenses. (2 hour minimum)
Software diagnostic and troubleshooting
services
Software diagnostic and troubleshooting services hourly charge.
Excludes travel expenses if applicable. (8 hour minimum)
Software customization, enhancement
and implementation services
Software, customization, enhancement and implementation
services hourly charge. Excludes travel expenses if applicable.
(8 hour minimum)
Software Maintenance Subscription Agreements
Product Number Name Description
Annual Software Subscription Agreement,
1 CPU 16 Cores Max
Annual Software Subscription Agreement License for 1 CPU
(maximum 10 cores), Online Image Viewer and Print Production
Software Maintenance. Required for all DocIMS SVP and
DocuPlans PlanCenter server class products. Windows.
Annual Software Subscription Agreement,
1 CPU 16 Cores Max
Annual Software Subscription Agreement License for 1 CPU
(maximum 10 cores), Online Image Viewer and Print Production
Software Maintenance. Required for all DocIMS SVP and
DocuPlans PlanCenter server class products. Linux.
Annual Software Subscription Agreement,
Site License
Annual Software Subscription Agreement Site License, Online
Image Viewer and Print Production Software Maintenance.
Required for all DocIMS SVP and DocuPlans PlanCenter server
class products. Windows.
Annual Software Subscription Agreement,
Site License
Annual Software Subscription Agreement Site License, Online
Image Viewer and Print Production Software Maintenance.
Required for all DocIMS SVP and DocuPlans PlanCenter server
class products. Linux.
Product Number Name Description List
PlanServer Tower (Windows)
Optimized Server Windows platform forDocIMS and DocuPlans
PlanCenter. Full Tower Chassis with Intel® Xeon® E5-2630 v3
8 Core/16T Haswell Processor 2.4GHz 8.0GT/s 20MB LGA 2011-
v3 CPU, 32GB (2x16GB) DDR4-2133 RDIMM, RAID 10 Array 4 x
500GB 7.2K RPM SAS 3.5in Hard Drives, DVD-RW Drive SATA,
Quad Port Gigabit Network Adapter, Redundant 800W Power
Supply, Windows Server®2016 R2 Standard
PlanServer Rack (Windows)
Optimized Server Windows platform for DocIMS and DocuPlans
PlanCenter. 1U Rack Chassis with Intel® Xeon® E5-2640 v3 8
Core/16T Haswell Processor 2.6GHz 8.0GT/s 20MB LGA 2011-v3
CPU, 32GB (2x16GB) DDR4-2133 RDIMM, PERC S100 RAID 10
Array 4 x 500GB 7.2K RPM SAS 3.5in Hard Drives, DVD-RW
Drive SATA, Quad Port Gigabit Network Adapter, Redundant
800W Power Supply, Windows Server®2016 R2 Standard
Microsoft SQL Server 2012 R2 Standard
with 10 CALs for PlanServer
Microsoft SQL Server 2012 R2 Standard - complete package
1 server, 10 CALs - DVD - Win - English - 32/64-bit
Microsoft SQL Server 2016 Standard with
10 CALs for PlanServer
Microsoft SQL Server 2016 Standard - complete package
1 server, 10 CALs - DVD - Win - English - 32/64-bit
Optimized Server Linux platform for DocIMS and DocuPlans
PlanCenter. Full Tower Chassis with Intel® Xeon® E5-2630 v3
8 Core/16T Haswell Processor 2.4GHz 8.0GT/s 20MB LGA 2011-
v3 CPU, 32GB (2x16GB) DDR4-2133 RDIMM, RAID 10 Array 4 x
500GB 7.2K RPM SAS 3.5in Hard Drives, DVD-RW Drive SATA,
Quad Port Gigabit Network Adapter, Redundant 800W Power
Supply, Red Hat Enterprise Linux (Red Hat License not included)
Optimized Server Linux platform for DocIMS and DocuPlans
PlanCenter. 1U Rack Chassis with Intel® Xeon® E5-2640 v3 8
Core/16T Haswell Processor 2.6GHz 8.0GT/s 20MB LGA 2011-v3
CPU, 32GB (2x16GB) DDR4-2133 RDIMM, RAID 10 Array 4 x
500GB 7.2K RPM SAS 3.5in Hard Drives, DVD-RW Drive SATA,
Quad Port Gigabit Network Adapter, Redundant 800W Power
Supply, Red Hat Enterprise Linux (Red Hat License not included)
ALL PRICES INCLUDE A 3% DISCOUNT FOR CASH, CHECK, and WIRE PAYMENTS
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